Episode 438

full
Published on:

8th Nov 2025

Lightning Round: Chat GPT Coaching, Sexiest Man Alive & Hand Massages | Fast Five Shorts

The Lightning Round gets wild this week! From a soccer coach using Chat GPT to devise winning defensive strategies, to Jonathan Bailey's Sexiest Man Alive title, to John Lewis offering hand massages for loyalty members, and Carly Rae Jepsen's baby naming dilemma... Chris and Anne tackle the most entertaining retail and culture moments.

Plus, hear their personal Chat GPT success stories and debate whether hand massages at a department store would actually drive traffic. It's retail meets pop culture in the best way possible!

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.

For the full episode head here

#chatgpt #AIcoaching #jonathanbailey #sexiestmanalive #johnlewis #loyaltyprograms #carlyraejepsen #retailculture #customerexperience #lightninground



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Transcript
Speaker A:

Laura Harvey, head coach of the Seattle Rain Football Club, said this week that she used ChatGPT to help come up with a new defensive strategy that she actually deployed and actually helped the team win their game.

Speaker A:

What was the last thing you used ChatGPT for that resulted in a surprising positive outcome?

Speaker A:

Oh, wow.

Speaker A:

That, that's actually easy ad it's going to be a boarding answer for our listeners.

Speaker A:

But.

Speaker A:

But hey, that's what niche podcasting is all about, is about random, random facts that might interest people.

Speaker A:

So I actually used it for this podcast to understand how this microphone works.

Speaker A:

Did you know there's this, like, button on the bottom of our microphones that you can push one way or the other?

Speaker A:

And I had no idea what either of those things meant, and so I looked it up and figured out which way I should have it have it set up for.

Speaker A:

So, yeah, it helped me with, with my sound production for today's podcast.

Speaker A:

Hopefully everyone's enjoying it.

Speaker A:

I'm glad that it resulted in positive, a positive impact for this podcast.

Speaker A:

Chris.

Speaker A:

All right.

Speaker A:

And Jonathan Bailey of Wicked fame was recently named people's Sexiest Man Alive, a pick I happen to agree with.

Speaker A:

Do you, however, agree with this pick?

Speaker A:

I do.

Speaker A:

I preferred him as Anthony in Bridgerton.

Speaker A:

He is a very handsome man.

Speaker A:

I. I do like his character better in Bridgerton.

Speaker A:

It's a little.

Speaker A:

He's a little more, like, adventurous and risque in that show.

Speaker A:

So I think that's what they should be using as Sexiest Man Alive.

Speaker A:

Not in reference to his role in Wicked personally, but.

Speaker A:

But yes.

Speaker A:

Good pick.

Speaker A:

Good pick.

Speaker A:

It's interesting.

Speaker A:

I never thought about the promotional timing between Wicked and him being named the Sexiest Man Alive.

Speaker A:

I wonder what.

Speaker A:

Wonder what happens there.

Speaker A:

That's a curious little factor I didn't think about before.

Speaker A:

All right, question number three.

Speaker A:

John Lewis is opening the John Lewis Lounge exclusive exclusively for my John Lewis Loyalty Scheme members.

Speaker A:

Upon arrival, guests will be welcomed with a complimentary coffee or glass of sparkling wine alongside Waitrose chocolates and the option to enjoy hand and arm massages.

Speaker A:

Chris, would this be enough to get you into John Lewis for your holiday shopping?

Speaker A:

Nope.

Speaker A:

Nope.

Speaker A:

I'm 100 out on anything with the words hand massages and 100% out.

Speaker A:

No hand massages for me.

Speaker A:

Oh, I would.

Speaker A:

That's like, my favorite thing about the.

Speaker A:

The Paris airport.

Speaker A:

They have like, the Clarence massage area and, and all that in the airport so that you can get your hand massages and back massages and facials right there.

Speaker A:

It's perfect.

Speaker A:

I would definitely be doing it.

Speaker A:

Better you than me.

Speaker A:

Better you than me.

Speaker A:

All right, last one.

Speaker A:

Carly Rae Jepsen is reportedly pregnant.

Speaker A:

What should she call the baby?

Speaker A:

I said they should call the baby cmb.

Speaker A:

Call me baby in honor of the baby's father, Cole mgn, who, apparently, that goes by those three letters as his last.

Speaker A:

You're joking.

Speaker A:

No, Cole MGN is what the dad is.

Speaker A:

So cmb, Call me baby is what the baby should be named.

Speaker A:

That is so fantastic.

Speaker A:

That question just wrote itself.

Speaker A:

Honestly, what should Carly Rae Jepsen call the baby?

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About the Podcast

Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

About your hosts

Anne Mezzenga

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Anne Mezzenga is an entrepreneurial Marketing Executive with nearly 20 years in the retail, experience design, and technology industries.

Currently, she is one of the founders and Co-CEOs of Omni Talk.

Prior to her latest ventures, Anne was most recently the Head of Marketing and Partnerships for Target’s Store of the Future project. Early in her career, Anne worked as a producer for advertising agencies, Martin Williams and Fallon, and as a producer and reporter for news affiliates NBC New York and KMSP Minneapolis.

Anne holds a BA in Journalism from the University of Minnesota – Twin Cities.

When Anne is not busy blogging, podcasting, or sharing her expertise with clients, she loves spending time with her husband and two boys and partaking in all the Minneapolis food scene has to offer.

Chris Walton

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