Live From Manifest 2024 | Happy Returns CEO & Co-Founder David Sobie

We go live from Manifest 2024 to speak with David Sobie, Co-Founder and CEO of Happy Returns, on the future of retail returns and innovations in supply chain. Topics include their recent acquisition by UPS, plans for expansion through large enterprise retailers, incorporating more automation like robots into their processing facilities, how sustainability plays a role in returns, the importance of omnichannel drop off locations for customers, managing high volumes of co-mingled shipments, advice for entrepreneurs, and much more. Gain valuable insights from a leader in reshaping the returns experience.

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About the Podcast

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

About your hosts

Anne Mezzenga

Anne Mezzenga is an entrepreneurial Marketing Executive with nearly 20 years in the retail, experience design, and technology industries.

Currently, she is one of the founders and Co-CEOs of Omni Talk.

Prior to her latest ventures, Anne was most recently the Head of Marketing and Partnerships for Target’s Store of the Future project. Early in her career, Anne worked as a producer for advertising agencies, Martin Williams and Fallon, and as a producer and reporter for news affiliates NBC New York and KMSP Minneapolis.

Anne holds a BA in Journalism from the University of Minnesota – Twin Cities.

When Anne is not busy blogging, podcasting, or sharing her expertise with clients, she loves spending time with her husband and two boys and partaking in all the Minneapolis food scene has to offer.