Episode 102

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Published on:

12th Mar 2024

Live From NGA | SpartanNash's Amy McClellan on Empowering Independent Grocers with Technology

In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, from exceptional produce departments to well-maintained store facilities. Discover how SpartanNash's wholesale distribution, retail stores, and services for US military commissaries contribute to their mission of supporting independent grocers. Plus, learn about the role of AI and robotics in creating the smart store of the future.

Special thanks to VusionGroup for making all our NGA show coverage possible!

#SpartanNash #NGAconference #independentgrocers #grocerybusiness #retailstores #wholesaledistribution #USmilitarycommissaries #technologyimplementation #electronicshelf labels #ecommerceprograms #retailmedianetworks #customerservice #tallyrobots #smartstoreofthefuture #storetours #producedepartment #groceryfundamentals



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About the Podcast

Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

About your hosts

Anne Mezzenga

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Anne Mezzenga is an entrepreneurial Marketing Executive with nearly 20 years in the retail, experience design, and technology industries.

Currently, she is one of the founders and Co-CEOs of Omni Talk.

Prior to her latest ventures, Anne was most recently the Head of Marketing and Partnerships for Target’s Store of the Future project. Early in her career, Anne worked as a producer for advertising agencies, Martin Williams and Fallon, and as a producer and reporter for news affiliates NBC New York and KMSP Minneapolis.

Anne holds a BA in Journalism from the University of Minnesota – Twin Cities.

When Anne is not busy blogging, podcasting, or sharing her expertise with clients, she loves spending time with her husband and two boys and partaking in all the Minneapolis food scene has to offer.

Chris Walton

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